Salem Auto Body Blog

How to Choose an Auto Body Shop You Can Trust

Having to choose an auto body shop is not something you do every day. Some lucky people never have to throughout their lifetime. But when you find yourself in the case of an auto accident, it is important to know how to choose the best, trustworthy auto body shop for you and your vehicle.

In the state of Oregon, you have the right to choose where you take your car for auto body repairs. Taking the time to research your options can be worth it in the long run. While most people expect their auto repairs to be done promptly, it is also important to note the importance of quality, trust, and respect for the job done.

Here are five actions the team at Salem Auto Body & Paintworks recommend you take before dropping your vehicle off for repairs:

1. Check Google & Yelp Reviews

The internet is a great resource when it comes to reviewing businesses. While in your area, type ‘auto body shop’ into both Google & Yelp. Reviews will be listed on both platforms from real-life customers. You can see an overall star rating, as well as specific feedback from those who have been serviced. Read a handful to get a gauge on the shop.

2. Ask for Referrals

Referrals can be found in many places. Consider asking friends, family, or coworkers you may have in the area advice on auto body shops. They may have an experience to share with you about a specific shop. Posting on social media can be another way to find referrals.

3. Stop by Some Different Shops

By stepping into an auto body shop and asking them questions personally, you will begin to get a feel for how they operate.  Pay attention to how you are treated, and the condition of the shop itself.

4. Ask About Warranties

A good question to always ask is if the auto body shop offers a warranty. If it’s a good shop, they will. This shows they stand behind their work and will fix it if something is wrong.

5. Ask About Certifications

The technicians at the auto body shop you choose should each be qualified to do the repairs needed on your vehicle. Asking about their certifications is a good way to create trust and professionalism.

If you are hesitant on choosing an auto body shop or have more questions, feel free to reach out to Salem Auto Body & Paintworks at 503.378.7595. Our professional, experienced technicians care about you and your vehicle.